helpdesk.com Overview
Alexa Rank
82,030
Daily Pageviews per Visitor
5.0
Daily Time on Site
3:44
Bounce Rate
51.3%
Search Traffic
28.9%
Total Sites Linking In
72
Traffic Statistics
Audience Geography
| Visitors by Country | Site Traffic |
|---|---|
|
United States |
22.5% |
|
India |
18.7% |
|
Pakistan |
6.7% |
| Rankings by Country | Alexa Rank # |
|---|---|
|
United States |
48,804 |
|
India |
69,814 |
|
Pakistan |
26,180 |
Keyword Analysis
Top Keywords
| Top Keywords | Search Traffic |
|---|---|
|
helpdesk |
34.32% |
|
help desk |
15.58% |
|
help desk software |
8.61% |
|
it help desk |
3.98% |
|
helpdesk software |
2.19% |
Audience Report
Audience Overlap
Similar sites that share the same visitors and search keywords with this site.
| Similar Sites | Alexa Rank |
|---|---|
| 602,080 | |
| 49,442 | |
| 739,996 | |
| 133,921 | |
| 510,794 |
Social Engagement
| Websites | Total Articles | Engagement |
|---|---|---|
| 94 | 5 | |
| 89 | 3 | |
| 45 | 2 | |
| 3 | 1 | |
| 1 | 267 |
| Topic | Total Articles | Engagement |
|---|---|---|
|
service desk |
0 | 0 |
|
chatbot |
2 | 0 |
|
customer experience |
4 | 4 |
Keyword Opportunities
Keyword Gaps
| Keyword | Competitors Traffic |
Search Popularity |
|---|---|---|
|
ticket management system |
33 | 22 |
|
ticketing tools |
24 | 20 |
|
ticketing tool |
23 | 11 |
|
trouble ticket system |
21 | 10 |
These keywords are driving traffic to competitors, but not to this site.
Easy-to-Rank Keywords
| Keyword | Relevance to this site |
Search Popularity |
|---|---|---|
|
ticketing |
60 | 33 |
|
itsm |
60 | 48 |
|
servicedesk |
53 | 34 |
|
ticket management system |
55 | 22 |
These are popular keywords within this site's competitive power.
Buyer Keywords
| Keyword | Competitors Traffic |
Organic Competition |
|---|---|---|
|
helpdesk pricing |
25 | 56 |
|
help desk software for small business |
23 | 61 |
|
help desk management best practices |
22 | 59 |
|
free support ticket system |
20 | 54 |
These keywords show a high purchase intent.
Optimization Opportunities
| Keyword | Search Popularity |
Organic Share of Voice |
|---|---|---|
|
livechatinc |
35 | 0.34% |
|
helpdesk crm |
12 | 4.34% |
|
forward email |
26 | 0.53% |
|
help desk tools |
13 | 4.83% |
These are very popular keywords that are already driving some traffic to this site.
Competitive Analysis
| Websites | Search Traffic |
|---|---|
| 50% | |
| 45.1% | |
| 37.5% | |
| 32.4% | |
| 28.9% |
| Website | Referral Sites |
|---|---|
| 345 | |
| 161 | |
| 104 | |
| 72 | |
| 68 |
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