gladly.com Overview
Alexa Rank
92,336
Daily Pageviews per Visitor
4.1
Daily Time on Site
6:43
Bounce Rate
39.0%
Search Traffic
29.3%
Total Sites Linking In
203
Traffic Statistics
Audience Geography
| Visitors by Country | Site Traffic |
|---|---|
|
United States |
39.8% |
|
Australia |
13.4% |
|
India |
13.0% |
| Rankings by Country | Alexa Rank # |
|---|---|
|
United States |
47,769 |
|
Australia |
7,004 |
|
India |
125,792 |
Keyword Analysis
Top Keywords
| Top Keywords | Search Traffic |
|---|---|
|
gladly |
25.55% |
|
etail west |
9.02% |
|
etail west 2022 |
6.49% |
|
call center script |
2.92% |
|
gladly pricing |
1.64% |
Audience Report
Audience Overlap
Similar sites that share the same visitors and search keywords with this site.
| Similar Sites | Alexa Rank |
|---|---|
| 65,595 | |
| 47,608 | |
| 25,477 | |
| 1,102,403 | |
| 208,033 |
Social Engagement
| Websites | Total Articles | Engagement |
|---|---|---|
| 580 | 7 | |
| 317 | 2 | |
| 89 | 3 | |
| 83 | 2 | |
| 75 | 11 |
| Topic | Total Articles | Engagement |
|---|---|---|
|
customer experience |
9 | 32 |
|
customer service |
11 | 7 |
|
self-service |
0 | 0 |
Keyword Opportunities
Keyword Gaps
| Keyword | Competitors Traffic |
Search Popularity |
|---|---|---|
|
freshdesk |
30 | 54 |
|
customer service trends |
27 | 11 |
|
customer relationships |
23 | 21 |
|
customer sentiment analysis |
23 | 17 |
These keywords are driving traffic to competitors, but not to this site.
Easy-to-Rank Keywords
| Keyword | Relevance to this site |
Search Popularity |
|---|---|---|
|
bad customer service |
61 | 21 |
|
knowledge base |
61 | 41 |
|
customer retention |
64 | 36 |
|
customer service metrics |
57 | 21 |
These are popular keywords within this site's competitive power.
Buyer Keywords
| Keyword | Competitors Traffic |
Organic Competition |
|---|---|---|
|
best omnichannel customer service |
24 | 63 |
|
kustomer pricing |
23 | 27 |
|
omnichannel customer service solutions |
21 | 60 |
|
gorgias pricing |
20 | 32 |
These keywords show a high purchase intent.
Optimization Opportunities
| Keyword | Search Popularity |
Organic Share of Voice |
|---|---|---|
|
client facing role |
14 | 4.22% |
|
customer service week ideas |
20 | 4.52% |
|
migrate from woocommerce to shopify |
15 | 2.72% |
|
aht meaning |
17 | 2.59% |
These are very popular keywords that are already driving some traffic to this site.
Competitive Analysis
| Websites | Search Traffic |
|---|---|
| 64.3% | |
| 44.1% | |
| 40% | |
| 29.3% | |
| 16.6% |
| Website | Referral Sites |
|---|---|
| 291 | |
| 237 | |
| 223 | |
| 203 | |
| 68 |
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